Don't lose customers because replies are late
edrak sets up and manages an Arabic AI assistant for your WhatsApp and website conversations — answering from your knowledge base, and handing off to your team when needed.
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Every late reply is a customer slipping away
Conversations pile up faster than any team can answer them — and the cost is invisible until it isn't.
"Are you still available? I asked an hour ago…"
Delayed WhatsApp replies
"What are your working hours?" — for the tenth time today.
Repeated questions
A visitor opens chat, waits, and closes the tab.
Website visitors leaving
"Never mind, I found another store."
Sales slipping away
A managed Arabic AI assistant — not a generic chatbot
- Trained on your knowledge base, not random guesses
- Answers in natural Saudi Arabic and English
- Stays within boundaries you define
- Hands off to your team at the right moment
Meet customers on the channels they already use
One assistant, consistent answers — across every conversation.
Reply instantly on the channel Saudi customers prefer, with multi-number support.
Website Chat
Turn website visitors into conversations with an embedded assistant that never sleeps.
Voice
Answer calls with a natural Arabic voice agent.
Launched in days — without building anything yourself
edrak is a managed setup. We do the heavy lifting; you stay in control.
Learn your business
We review your services, policies, and common questions to build the knowledge base.
Configure the assistant
We set the brand voice, boundaries, and handoff rules to match how you work.
Connect your channels
WhatsApp, website, and optional voice — connected and tested.
Launch & monitor
Go live, then track conversations, common questions, and handoffs together.
Everything a real assistant needs
Functional depth that stays simple to run.
Knowledge base at the core
Every answer is grounded in your approved content — services, policies, pricing, and FAQs. Update it once, and the assistant stays current everywhere.
- Approved sources only
- Easy to update
- Consistent across channels
Natural Arabic replies
Understands and responds in real Saudi Arabic — not stiff translations.
Your brand voice
Tone and personality tuned to match your business.
Human handoff
Escalates to your team with full context, on your rules.
Analytics
See conversations, repeated questions, and handoff trends.
Campaigns & broadcasts
Reach customers and recover abandoned carts on WhatsApp.
Integrations
Connects with Salla, Zid, Shopify, and your stack.
Multi-number support
Run several WhatsApp numbers from one assistant.
Built for how Saudi businesses actually sell and support
General by design — relevant to your industry.
E-commerce
Answer product, shipping, and order questions and recover carts.
Clinics & labs
Handle bookings, results enquiries, and routine questions.
Services
Qualify requests and book appointments around the clock.
Real estate
Respond to listing enquiries and capture qualified leads.
Training centers
Explain programs, schedules, and enrolment instantly.
Sales & support teams
Take the repetitive load off, so people handle what matters.
Try the assistant. Watch the demo.
No customer logos yet — just the real product, doing real work.
Try edrak live
Ask a question the way your customers would, and see how edrak answers.
Watch a 2-minute demo
See setup, knowledge base, and human handoff in action.
Transparent pricing, in SAR
No setup fee. Start small and grow — every plan includes managed setup.
Lite
Website assistant to get started
Starter
Adds WhatsApp + integrations
Growth
Multi-number, campaigns & priority support
Business
Multi-site, API, advanced reports
VAT applies where applicable. Meta/WhatsApp fees are external pass-through fees.
Answers you can trust, boundaries you control
Reduce data and AI anxiety with clarity, not hype.
Knowledge-based answers
edrak answers from your approved knowledge base — not random guesses.
Boundaries you define
You decide what it answers and what gets handed to a human.
Your data stays yours
Your business data is not used to train public AI models.
Managed setup
Setup, hosting, knowledge prep, and launch support — handled for you.
Questions, answered
Start replying faster this week
Book a short demo and see edrak answer your real customer questions.